Shlomi Lavi /
May 19, 2022
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Bottom Line: Which is Better - ServicePal or PENTA Service?
PENTA Service is more expensive to implement (TCO) than ServicePal, and ServicePal is rated higher (88/100) than PENTA Service (84/100). PENTA Service offers users more features (5) than ServicePal (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServicePal Vs. Penta Technologies
ServicePal: We make it easier for your team to get the job done.
We are a team of passionate rock star developers located in Silicon Valley. We also have a few located in the happiest country on earth.
We aim to provide simple and compelling software that helps you run your business. Our goal is to WOW you with a service that your team can use, every day...
Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...
Who is more expensive? ServicePal or PENTA Service Management?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServicePal and PENTA Service Management.
ServicePal price starts at $59 per user/month , On a scale between 1 to 10 ServicePal is rated 6, which is similar to the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServicePal is rated 6, which is similar to the average cost of Field Service software.
Bottom line: PENTA Service Management is more expensive than ServicePal.
Which software includes more/better features?
We've compared ServicePal Vs. PENTA Service based on some of the most important and required Field Service features.
ServicePal: We are still working to collect the list of features for ServicePal.
PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.
Target customer size
Customers of the software mainly include small and medium sized businesses hailing from a diverse range of industries. Customers of the software include small and medium businesses as well as large enterprises.