Compare ServicePal and Total Dispatch - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - ServicePal or Total Dispatch?

ServicePal is more expensive to implement (TCO) than Total Dispatch, and Total Dispatch is rated higher (91/100) than ServicePal (88/100).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServicePal Vs. Total Dispatch

ServicePal: We make it easier for your team to get the job done. We are a team of passionate rock star developers located in Silicon Valley. We also have a few located in the happiest country on earth. We aim to provide simple and compelling software that helps you run your business. Our goal is to WOW you with a service that your team can use, every day...

Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.

Who is more expensive? ServicePal or Total Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServicePal and Total Dispatch.

ServicePal price starts at $59 per user/month , On a scale between 1 to 10 ServicePal is rated 6, which is similar to the average cost of Field Service software. Total Dispatch price starts at $99 per month , When comparing Total Dispatch to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: ServicePal is more expensive than Total Dispatch.

Which software includes more/better features?

We've compared ServicePal Vs. Total Dispatch based on some of the most important and required Field Service features.

ServicePal: We are still working to collect the list of features for ServicePal.

Total Dispatch: We are still working to collect the list of features for Total Dispatch.

Target customer size

Customers of the software mainly include small and medium sized businesses hailing from a diverse range of industries. The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries.