ServiceTitan Vs FieldEdge

Shlomi LaviShlomi Lavi / Oct 19, 2021

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Bottom Line: Which is Better - ServiceTitan or FieldEdge?

ServiceTitan is more expensive to implement (TCO) than FieldEdge, ServiceTitan is rated higher (97/100) than FieldEdge (92/100). Both tools offer the same amount of features.

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How ServiceTitan compares with FieldEdge?

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...

Who's more expensive? ServiceTitan or FieldEdge?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for ServiceTitan and FieldEdge.

ServiceTitan price starts at $145 per technician/month , on a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. FieldEdge price starts at $125 per user/month , when comparing FieldEdge to their competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceTitan is more expensive than FieldEdge.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ServiceTitan Vs. FieldEdge based on some of the most important and required Field Service features. ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management. FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management.

Target customer size

The software is a valuable solution for companies of all dimensions as well as a range of kinds. The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $145 per technician/month

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC.

FieldEdge

ITQlick rating
(4.3/5)

starts at $125 per user/month

FieldEdge is a cloud-based Field Service Management solution, it lets users easily track customer history, dispatch, take payments, create service agreements, and more. the software is designed for home service...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service, Field Service Mobile Apps.

Compare specifications

Compare features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management

FieldEdge: 7 Features

Billing & Invoicing
Call Center
Scheduling
Inventory Management
Work Order Management
Field Service
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Compare
FieldEdge
ITQlick rating
4.3/5
Score
92/100
Pricing
2.4/10
License pricing
$125 per user/month
Functionality
18
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.