ServiceTitan Vs Job Tracker Professional (Sep 2020)

Shlomi Lavi / Sep 07, 2020

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Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world’s most successful plumbing, HVAC, and electrical companies in the U.S. and Canada, including Mr. Rooter®, Mr. Electric®, and Aire Serv®, as well as best practice organizations NexStar Network™, QSC®, Service Nation Alliance® and Service Roundtable®. ServiceTitan is venture capital backed by Bessemer Venture Partners, Mucker Capital, I2BF Digital, and AMENALAV Group

S B Systems: S B Systems is a well established, steadily growing I.T. business with over 18 years proven experience. Although we're specialists in software development we also offer complete I.T. solutions including full contracted on site and remote technical support. Turn key hardware and software solutions, custom built computers and servers as well as hosting,networking, Virtual Private Networks and web development. With our consultancy service we can assist you in recommending the best route to making your I.T. investment work for you.

Pricing/cost comparison

The real cost of Field Service software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for ServiceTitan TCO and Job Tracker Professional total cost to help with the total cost of ownership calculation.

ServiceTitan price Starting from $199 per technician/month , on a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Job Tracker Professional price Starting from $35 per user/month , when comparing Job Tracker Professional to their competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceTitan is more expensive than Job Tracker Professional.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ServiceTitan Vs. Job Tracker Professional based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management, ..
Job Tracker Professional list of features include the following: We are still working to collect the list of features of Job Tracker Professional.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. The software is a useful solution for businesses of all sizes and a diverse range of types.