Shlomi Lavi / Dec 11, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Mhelpdesk is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Mhelpdesk (95/100). Mhelpdesk offers users more features (15) than ServiceTitan (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Mhelpdesk.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Mhelpdesk is more expensive than ServiceTitan.
We've compared ServiceTitan Vs. Mhelpdesk based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
The software is a valuable solution for companies of all dimensions as well as a range of kinds. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.
starts at $398 per technician/month + $800 one-time setup cost
ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...
Compare Pricing| ITQlick Score: | 97/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Field Service -> ServiceTitan review |
| Company: | ServiceTitan |
| Pricing: | starts at $398 per technician/month + $800 one-time setup cost |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | ServiceTitan review, ServiceTitan pricing, ServiceTitan alternatives |
| ITQlick Score: | 95/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Field Service -> Mhelpdesk review |
| Company: | Mhelpdesk |
| Pricing: | starts at $374 per 10 users/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | Mhelpdesk review, Mhelpdesk pricing, Mhelpdesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.