Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or SAP Field Service?
ServiceTitan is more expensive to implement (TCO) than SAP Field Service, and ServiceTitan is rated higher (97/100) than SAP Field Service (56/100). ServiceTitan offers users more features (7) than SAP Field Service (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. SAP
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? ServiceTitan or SAP Field Service?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and SAP Field Service.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. SAP Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software.
Bottom line: ServiceTitan is more expensive than SAP Field Service.
Which software includes more/better features?
We've compared ServiceTitan Vs. SAP Field Service based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
SAP Field Service: We are still working to collect the list of features for SAP Field Service.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. and SAP Field Service's target customer size include: Small, medium and large size businesses.