Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or Service Fusion?
ServiceTitan is more expensive to implement (TCO) than Service Fusion, and ServiceTitan is rated higher (97/100) than Service Fusion (96/100). Service Fusion offers users more features (8) than ServiceTitan (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. Service Fusion
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...
Who is more expensive? ServiceTitan or Service Fusion?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Service Fusion.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Service Fusion price starts at $126 per month , When comparing Service Fusion to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: ServiceTitan is more expensive than Service Fusion.
Which software includes more/better features?
We've compared ServiceTitan Vs. Service Fusion based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. Customers of the software include businesses of all sizes hailing from a diverse range of
industries.