ServiceTitan Vs Service Pro Field Service

Shlomi LaviShlomi Lavi / Oct 27, 2021

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Bottom Line: Which is Better - ServiceTitan or Service Pro Field Service?

ServiceTitan is more expensive to implement (TCO) than Service Pro Field Service, ServiceTitan is rated higher (97/100) than Service Pro Field Service (75/100). ServiceTitan offers more features (7) to their users than Service Pro Field Service (3).

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How ServiceTitan compares with MSI Data?

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.

Who's more expensive? ServiceTitan or Service Pro Field Service Management Software?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for ServiceTitan and Service Pro Field Service Management Software.

ServiceTitan price starts at $145 per technician/month , on a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Service Pro Field Service Management Software accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software.

Bottom line: ServiceTitan is more expensive than Service Pro Field Service Management Software.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ServiceTitan Vs. Service Pro Field Service based on some of the most important and required Field Service features. ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management. Service Pro Field Service Management Software: Calendar Management, Inventory Management, Multiple Locations.

Target customer size

The software is a valuable solution for companies of all dimensions as well as a range of kinds. The software can be deployed for any construction project whether its budget is less than $10 million or goes beyond $100 million.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $145 per technician/month

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC.

Service Pro Field Service

ITQlick rating
(3.5/5)

MSI Data Service Pro is a web based construction and project management solution for construction businesses of all sizes. It overlooks various critical aspects such as estimating, accounting, and service manag...

Categories: CRM, Channel Management, Customer Service, Customer Success, Help Desk.

Compare specifications

Compare features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management

Service Pro Field Service Management Software: 3 Features

Calendar Management
Inventory Management
Multiple Locations
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Compare
Service
ITQlick rating
3.5/5
Score
75/100
Pricing
3.8/10
License pricing
Pricing not available
Functionality
21
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.