Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or ServiceWorks?
ServiceTitan is more expensive to implement (TCO) than ServiceWorks, and ServiceTitan is rated higher (97/100) than ServiceWorks (90/100). ServiceTitan offers users more features (7) than ServiceWorks (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. Service Works
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Service Works: Rely on System INTELLIGENCE and apply real FIELD KNOWLEDGE. We offer the best end to end business solutions for everything you need including Schedule, Dispatch, Billing,Invoice, Route Optimization, GPS Tracking, CRM and Mobile App
Who is more expensive? ServiceTitan or ServiceWorks?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and ServiceWorks.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. ServiceWorks price starts at $29 per month , When comparing ServiceWorks to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: ServiceTitan is more expensive than ServiceWorks.
Which software includes more/better features?
We've compared ServiceTitan Vs. ServiceWorks based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
ServiceWorks: We are still working to collect the list of features for ServiceWorks.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. and ServiceWorks's target customer size include: Small, medium and large size businesses.