Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or Total Dispatch?
Total Dispatch is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Total Dispatch (91/100). ServiceTitan offers users more features (7) than Total Dispatch (0). There is a clear winner in this case and it is ServiceTitan!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. Total Dispatch
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.
Who is more expensive? ServiceTitan or Total Dispatch?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Total Dispatch.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Total Dispatch price starts at $99 per month , When comparing Total Dispatch to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: ServiceTitan cost is around the same cost of Total Dispatch.
Which software includes more/better features?
We've compared ServiceTitan Vs. Total Dispatch based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
Total Dispatch: We are still working to collect the list of features for Total Dispatch.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries.