Compare ServiceTrade and e-automate - Apr 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ServiceTrade or e-automate?

e-automate is more expensive to implement (TCO) than ServiceTrade, and e-automate is rated with the same score (90/100) as ServiceTrade (90/100). e-automate offers users more features (9) than ServiceTrade (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTrade Vs. Digital Gateway

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...

Who is more expensive? ServiceTrade or e-automate?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTrade and e-automate.

ServiceTrade price starts at $79 per technician/month , On a scale between 1 to 10 ServiceTrade is rated 2, which is much lower than the average cost of Field Service software. e-automate price starts at $600 per user/month , When comparing e-automate to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: e-automate is more expensive than ServiceTrade.

Which software includes more/better features?

We've compared ServiceTrade Vs. e-automate based on some of the most important and required Field Service features.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance, Field Service.

e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. and e-automate's target customer size include: Start up, Small business, Medium business, Large business.