Compare ServiceTrade and Kickserv - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - ServiceTrade or Kickserv?

Kickserv is more expensive to implement (TCO) than ServiceTrade, and Kickserv is rated higher (93/100) than ServiceTrade (90/100). Kickserv offers users more features (11) than ServiceTrade (6). There is a clear winner in this case and it is Kickserv!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTrade Vs. Kickserv

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...

Who is more expensive? ServiceTrade or Kickserv?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTrade and Kickserv.

ServiceTrade price starts at $79 per technician/month , On a scale between 1 to 10 ServiceTrade is rated 2, which is much lower than the average cost of Field Service software. Kickserv price starts at $31 per month , When comparing Kickserv to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceTrade cost is around the same cost of Kickserv.

Which software includes more/better features?

We've compared ServiceTrade Vs. Kickserv based on some of the most important and required Field Service features.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance, Field Service.

Kickserv: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar.