Compare ServiceTrade and PENTA Service - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - ServiceTrade or PENTA Service?

PENTA Service is more expensive to implement (TCO) than ServiceTrade, and ServiceTrade is rated higher (90/100) than PENTA Service (84/100). ServiceTrade offers users more features (6) than PENTA Service (5). There is a clear winner in this case and it is ServiceTrade!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTrade Vs. Penta Technologies

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...

Who is more expensive? ServiceTrade or PENTA Service Management?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTrade and PENTA Service Management.

ServiceTrade price starts at $79 per technician/month , On a scale between 1 to 10 ServiceTrade is rated 2, which is much lower than the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServiceTrade is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: PENTA Service Management is more expensive than ServiceTrade.

Which software includes more/better features?

We've compared ServiceTrade Vs. PENTA Service based on some of the most important and required Field Service features.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance, Field Service.

PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. Customers of the software include small and medium businesses as well as large enterprises.



ServiceTrade

ITQlick rating
(4.7/5)

starts at $79 per technician/month

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.

Categories: Billing & Invoicing, Digital Signature, Customer Service, Field Service.

PENTA Service

ITQlick rating
(4/5)

PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and ot...

Categories: Billing & Invoicing, KPI, Self-Service Portal, Field Service - HVAC, Field Service - Pest Control.

Compare specifications

Compare features

ServiceTrade: 6 Features

Billing & Invoicing
Contract Management
Maintenance Management
Mobile Access
Preventive Maintenance
Field Service

PENTA Service Management: 5 Features

Mobile Access
Billing & Invoicing
Scheduling
Field Service
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceTrade
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$79 per technician/month
Functionality
21
Compare
PENTA Se...
ITQlick rating
4/5
Score
84/100
Pricing
9.2/10
License pricing
Pricing not available
Functionality
18
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.