Compare ServiceTrade and SAP Field Service - Mar 2022

Shlomi LaviShlomi Lavi / Mar 02, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ServiceTrade or SAP Field Service?

SAP Field Service is more expensive to implement (TCO) than ServiceTrade, and ServiceTrade is rated higher (90/100) than SAP Field Service (56/100). ServiceTrade offers users more features (6) than SAP Field Service (0). There is a clear winner in this case and it is ServiceTrade!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTrade Vs. SAP

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? ServiceTrade or SAP Field Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTrade and SAP Field Service.

ServiceTrade price starts at $79 per technician/month , On a scale between 1 to 10 ServiceTrade is rated 2, which is much lower than the average cost of Field Service software. SAP Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServiceTrade is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: ServiceTrade cost is around the same cost of SAP Field Service.

Which software includes more/better features?

We've compared ServiceTrade Vs. SAP Field Service based on some of the most important and required Field Service features.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance, Field Service.

SAP Field Service: We are still working to collect the list of features for SAP Field Service.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. and SAP Field Service's target customer size include: Small, medium and large size businesses.

ServiceTrade

ITQlick rating
(4.7/5)

starts at $79 per technician/month

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.

Categories: Billing & Invoicing, Digital Signature, Customer Service, Field Service.

SAP Field Service

ITQlick rating
(3.7/5)

SAP Field Service is an award-winning cloud-based Field Service software, it is designed to support small, medium and large size business. SAP Field Service received a rating of 3.7 from ITQlick team. The softw...

Categories: Field Service, FS Scheduling & Dispatch, Workforce Management.

Compare specifications

Compare features

ServiceTrade: 6 Features

Billing & Invoicing
Contract Management
Maintenance Management
Mobile Access
Preventive Maintenance
Field Service

SAP Field Service: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceTrade
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$79 per technician/month
Functionality
21
Compare
SAP Fiel...
ITQlick rating
3.7/5
Score
56/100
Pricing
3.8/10
License pricing
Pricing not available
Functionality
3
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.