Compare ServiceTrade and Synchroteam - Mar 2022

Shlomi LaviShlomi Lavi / Mar 24, 2022

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Bottom Line: Which is Better - ServiceTrade or Synchroteam?

Synchroteam is more expensive to implement (TCO) than ServiceTrade, and ServiceTrade is rated higher (90/100) than Synchroteam (75/100). Synchroteam offers users more features (10) than ServiceTrade (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTrade Vs. Synchroteam

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Synchroteam: The history of Synchroteam starts with mobile terminals, called "personal assistants" at the time, with one objective: to make business data available to mobile users when they are away from their computer. Since the creation of Synchroteam in 2000, we have earned the confidence of many large companies through our ability to manage information...

Who is more expensive? ServiceTrade or Synchroteam?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTrade and Synchroteam.

ServiceTrade price starts at $79 per technician/month , On a scale between 1 to 10 ServiceTrade is rated 2, which is much lower than the average cost of Field Service software. Synchroteam price starts at $24 per user/month , When comparing Synchroteam to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Synchroteam is more expensive than ServiceTrade.

Which software includes more/better features?

We've compared ServiceTrade Vs. Synchroteam based on some of the most important and required Field Service features.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance, Field Service.

Synchroteam: Billing & Invoicing, Time Tracking, Scheduling, Custom User Interface, Customizable Fields.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. Synchroteam offers its incredible features-including Scheduling and Tracking; among others to businesses.

ServiceTrade

ITQlick rating
(4.7/5)

starts at $79 per technician/month

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.

Categories: Billing & Invoicing, Digital Signature, Customer Service, Field Service.

Synchroteam

ITQlick rating
(4.5/5)

starts at $24 per user/month

Synchroteam is a cloud-based field service management solution designed to help the user manage the mobile workforce. Some of its core features include job management, field tracking, and schedule & dispatch an...

Categories: Billing & Invoicing, Digital Signature, Field Service, Field Service - HVAC, Field Service - Work Order.

Compare specifications

Compare features

ServiceTrade: 6 Features

Billing & Invoicing
Contract Management
Maintenance Management
Mobile Access
Preventive Maintenance
Field Service

Synchroteam: 10 Features

Billing & Invoicing
Time Tracking
Scheduling
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reports
Maintenance Management
Mobile Access
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceTrade
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$79 per technician/month
Functionality
21
Compare
Synchroteam
ITQlick rating
4.5/5
Score
75/100
Pricing
4/10
License pricing
$24 per user/month
Functionality
27
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.