Compare ServiceTrade and Total Dispatch - Mar 2022

Shlomi LaviShlomi Lavi / Mar 14, 2022

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Bottom Line: Which is Better - ServiceTrade or Total Dispatch?

Total Dispatch is more expensive to implement (TCO) than ServiceTrade, and Total Dispatch is rated higher (91/100) than ServiceTrade (90/100). ServiceTrade offers users more features (6) than Total Dispatch (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTrade Vs. Total Dispatch

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.

Who is more expensive? ServiceTrade or Total Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTrade and Total Dispatch.

ServiceTrade price starts at $79 per technician/month , On a scale between 1 to 10 ServiceTrade is rated 2, which is much lower than the average cost of Field Service software. Total Dispatch price starts at $99 per month , When comparing Total Dispatch to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Total Dispatch is more expensive than ServiceTrade.

Which software includes more/better features?

We've compared ServiceTrade Vs. Total Dispatch based on some of the most important and required Field Service features.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance, Field Service.

Total Dispatch: We are still working to collect the list of features for Total Dispatch.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries.



ServiceTrade

ITQlick rating
(4.7/5)

starts at $79 per technician/month

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.

Categories: Billing & Invoicing, Digital Signature, Customer Service, Field Service.

Total Dispatch

ITQlick rating
(4.7/5)

starts at $99 per month

Total Dispatch is a cloud-based freight management solution that offers dispatch & billing tools specifically tailored for petroleum carriers. Some distinctive features of Total Dispatch software include billin...

Categories: Employee Management, Employee Onboarding, Payroll, Invoicing, Scheduling.

Compare specifications

Compare features

ServiceTrade: 6 Features

Billing & Invoicing
Contract Management
Maintenance Management
Mobile Access
Preventive Maintenance
Field Service

Total Dispatch: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceTrade
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$79 per technician/month
Functionality
21
Compare
Total Di...
ITQlick rating
4.7/5
Score
91/100
Pricing
5.2/10
License pricing
$99 per month
Functionality
5
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.