Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - ServiceWise or Pipedrive?
ServiceWise is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than ServiceWise (81/100). Pipedrive offers users more features (4) than ServiceWise (3). There is a clear winner in this case and it is Pipedrive!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
techexcel Vs. Pipedrive
techexcel: TechExcel unifies the enterprise by bridging the gap between product development and service / support. This end-to-end environment empowers companies to optimize the relationship between these important organizations without sacrificing autonomy or business processes and provides a collaborative environment that significantly saves time and resour...
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Who is more expensive? ServiceWise or Pipedrive?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceWise and Pipedrive.
ServiceWise price starts at $20 per month , On a scale between 1 to 10 ServiceWise is rated 6, which is similar to the average cost of Help Desk software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: ServiceWise is more expensive than Pipedrive.
Which software includes more/better features?
We've compared ServiceWise Vs. Pipedrive based on some of the most important and required Help Desk features.
ServiceWise: Customer Service, Marketing Automation, Sales Automation.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.