Compare ServiceWorks and Kickserv - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - ServiceWorks or Kickserv?

ServiceWorks is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than ServiceWorks (90/100). Kickserv offers users more features (11) than ServiceWorks (0). There is a clear winner in this case and it is Kickserv!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Works Vs. Kickserv

Service Works: Rely on System INTELLIGENCE and apply real FIELD KNOWLEDGE. We offer the best end to end business solutions for everything you need including Schedule, Dispatch, Billing,Invoice, Route Optimization, GPS Tracking, CRM and Mobile App

Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...

Who is more expensive? ServiceWorks or Kickserv?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceWorks and Kickserv.

ServiceWorks price starts at $29 per month , On a scale between 1 to 10 ServiceWorks is rated 2, which is much lower than the average cost of Field Service software. Kickserv price starts at $31 per month , When comparing Kickserv to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceWorks cost is around the same cost of Kickserv.

Which software includes more/better features?

We've compared ServiceWorks Vs. Kickserv based on some of the most important and required Field Service features.

ServiceWorks: We are still working to collect the list of features for ServiceWorks.

Kickserv: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support.

Target customer size

ServiceWorks's typical customers include: Small, medium and large size businesses, Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar.