Compare ServiceWorks and Service Autopilot - Apr 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ServiceWorks or Service Autopilot?

ServiceWorks is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than ServiceWorks (90/100). Service Autopilot offers users more features (8) than ServiceWorks (0). There is a clear winner in this case and it is Service Autopilot!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Works Vs. BACKTELL

Service Works: Rely on System INTELLIGENCE and apply real FIELD KNOWLEDGE. We offer the best end to end business solutions for everything you need including Schedule, Dispatch, Billing,Invoice, Route Optimization, GPS Tracking, CRM and Mobile App

BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed. Our in-house solutions performed well. Very well. Once our companies were run...

Who is more expensive? ServiceWorks or Service Autopilot?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceWorks and Service Autopilot.

ServiceWorks price starts at $29 per month , On a scale between 1 to 10 ServiceWorks is rated 2, which is much lower than the average cost of Field Service software. Service Autopilot price starts at $47 per month , When comparing Service Autopilot to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceWorks cost is around the same cost of Service Autopilot.

Which software includes more/better features?

We've compared ServiceWorks Vs. Service Autopilot based on some of the most important and required Field Service features.

ServiceWorks: We are still working to collect the list of features for ServiceWorks.

Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling.

Target customer size

ServiceWorks's typical customers include: Small, medium and large size businesses, The software has specifically been designed for the needs of small and medium sized businesses.