Compare SevOne and ServiceDesk Plus Standard Edit - Mar 2022

Shlomi LaviShlomi Lavi / Mar 30, 2022

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Bottom Line: Which is Better - SevOne or ServiceDesk Plus Standard Edit?

SevOne is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and SevOne is rated higher (88/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than SevOne (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SevOne Inc Vs. ManageEngine

SevOne Inc: Two network architects at global financial services firms found nothing existed on the market that scaled in time to monitor the size of today’s networks. So, they did what every true network admin would do – fixed the problem. But how? They built SevOne, on the foundation of speed at scale. As the network grows users simply peer multiple SevOne...

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

Who is more expensive? SevOne or ServiceDesk Plus Standard Edit?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SevOne and ServiceDesk Plus Standard Edit.

SevOne price starts at $2,995 per license , On a scale between 1 to 10 SevOne is rated 4, which is lower than the average cost of IT Management software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average IT Management software cost.

Bottom line: SevOne cost is around the same cost of ServiceDesk Plus Standard Edit.

Which software includes more/better features?

We've compared SevOne Vs. ServiceDesk Plus Standard Edit based on some of the most important and required IT Management features.

SevOne: We are still working to collect the list of features for SevOne.

ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.

Target customer size

Customers of the software include small and big businesses all over the world. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.



SevOne

ITQlick rating
(4/5)

starts at $2,995 per license

SevOne is a network performance management solution for businesses of all sizes. It reduces the overhead with agent-less monitoring and streamlines network and application performance. The software was ...

Categories: IT Management.

ServiceDesk Plus Standard Edit

ITQlick rating
(5/5)

starts at $495 per year

ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...

Categories: CRM, Banking CRM, Help Desk, Real Estate CRM, IT Management.

Compare specifications

Compare features

SevOne: 0 Features

We are working to collect the list of features

ServiceDesk Plus Standard Edit: 6 Features

Billing and Invoicing
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Multi-Site Support
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SevOne
ITQlick rating
4/5
Score
88/100
Pricing
5.2/10
License pricing
$2,995 per license
Functionality
3
Review
Compare
ServiceD...
ITQlick rating
5/5
Score
76/100
Pricing
4.4/10
License pricing
$495 per year
Functionality
13
Crashplan
ITQlick rating
4.6/5
Score
89/100
Pricing
2.6/10
License pricing
$10 per month
Functionality
9
CA Servi...
ITQlick rating
3.3/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
13
Compare
Nerdio
ITQlick rating
5/5
Score
83/100
Pricing
6/10
License pricing
$3 per user/month
Functionality
3
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.