Compare Sfax and 8x8 Contact Center - Apr 2022

Shlomi LaviShlomi Lavi / Apr 25, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Sfax or 8x8 Contact Center?

Sfax is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than Sfax (85/100). 8x8 Contact Center offers users more features (14) than Sfax (3). There is a clear winner in this case and it is 8x8 Contact Center!

Looking for the right Fax email solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SecureCare Technologies Vs. 8x8, INC

SecureCare Technologies: We continue to focus on securely digitizing, processing and storing sensitive information to eliminate manual processes and paper. Our cloud-based subscription products and services are used across 50 States and loved by more than 10,000 office managers, physicians, hospitals, labs, home health agencies, medical billing companies, IT consultants a...

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? Sfax or 8x8 Contact Center?

The real total cost of ownership (TCO) of Fax email software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sfax and 8x8 Contact Center.

Sfax price starts at $29 per month , On a scale between 1 to 10 Sfax is rated 4, which is lower than the average cost of Fax email software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Fax email software cost.

Bottom line: Sfax is more expensive than 8x8 Contact Center.

Which software includes more/better features?

We've compared Sfax Vs. 8x8 Contact Center based on some of the most important and required Fax email features.

Sfax: Data Import/Export, Basic Reports, Online Customer Support.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

Sfax's typical customers include: Small, medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.

Sfax

ITQlick rating
(4.7/5)

starts at $29 per month

Sfax is a growing cloud-based Communications software, it is designed to support small, medium and large size business. Sfax received a rating of 4.7 from ITQlick team. The software cost is considered affordabl...

Categories: Digital Signature, Internet Fax, Compliance .

8x8 Contact Center

ITQlick rating
(3.9/5)

starts at $15 per user/month

8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, CRM.

Compare specifications

Sfax Specifications

ITQlick Score: 85/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Fax email -> Sfax review
Company: SecureCare Technologies
Pricing: starts at $29 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Sfax review, Sfax pricing, Sfax alternatives

Compare features

Sfax: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

8x8 Contact Center: 14 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Call Conferencing
Call Queue Management
Call Recording
CRM with Call Center
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Real Time Reporting
Virtual Call Center Support
Call Recording
Virtual Call Center Support
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Sfax
ITQlick rating
4.7/5
Score
85/100
Pricing
4.2/10
License pricing
$29 per month
Functionality
6
Review
Compare
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Compare
FaxLogic
ITQlick rating
3.5/5
Score
62/100
Pricing
3.2/10
License pricing
$6.95 per month
Functionality
24

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.