Compare Shape and Zendesk Sell - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Shape or Zendesk Sell?

Shape is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Shape (86/100). Zendesk Sell offers users more features (10) than Shape (0). There is a clear winner in this case and it is Zendesk Sell!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Shape Software Vs. Base CRM

Shape Software: The Shape CRM uses intelligent automation to simplify and organize everyday admin that consumes time so you and your team can focus on what matters: your business.

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? Shape or Base CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Shape and Base CRM.

Shape price starts at $99 per user/month , On a scale between 1 to 10 Shape is rated 2, which is much lower than the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Shape cost is around the same cost of Base CRM.

Which software includes more/better features?

We've compared Shape Vs. Zendesk Sell based on some of the most important and required CRM features.

Shape: We are still working to collect the list of features for Shape.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

Shape's typical customers include: Small, medium and large size businesses, Zendesk Sell is perfect for companies of all sizes.