Compare Shape and Dynamics 365 - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Shape or Dynamics 365?

Dynamics 365 is more expensive to implement (TCO) than Shape, and Dynamics 365 is rated higher (95/100) than Shape (86/100). Dynamics 365 offers users more features (16) than Shape (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Shape Software Vs. Microsoft

Shape Software: The Shape CRM uses intelligent automation to simplify and organize everyday admin that consumes time so you and your team can focus on what matters: your business.

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? Shape or Microsoft Dynamics CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Shape and Microsoft Dynamics CRM.

Shape price starts at $99 per user/month , On a scale between 1 to 10 Shape is rated 2, which is much lower than the average cost of CRM software. Microsoft Dynamics CRM price starts at $65 per user/month , When comparing Microsoft Dynamics CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Microsoft Dynamics CRM is more expensive than Shape.

Which software includes more/better features?

We've compared Shape Vs. Dynamics 365 based on some of the most important and required CRM features.

Shape: We are still working to collect the list of features for Shape.

Microsoft Dynamics CRM: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration.

Target customer size

Shape's typical customers include: Small, medium and large size businesses, Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever.