starts at $99 per user/month
Shape is a CRM software designed to manage customer relations, manage sales, and automate marketing processes so as to achieve more productivity.
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Oracle Service Cloud is more expensive to implement (TCO) than Shape, and Shape is rated higher (86/100) than Oracle Service Cloud (83/100). Oracle Service Cloud offers users more features (3) than Shape (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Shape Software: The Shape CRM uses intelligent automation to simplify and organize everyday admin that consumes time so you and your team can focus on what matters: your business.
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Shape and RightNow CX.
Shape price starts at $99 per user/month , On a scale between 1 to 10 Shape is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Shape is rated 2, which is much lower than the average cost of CRM software.
Bottom line: RightNow CX is more expensive than Shape.
We've compared Shape Vs. Oracle Service Cloud based on some of the most important and required CRM features.
Shape: We are still working to collect the list of features for Shape.
RightNow CX: Customer Service, Marketing Automation, Sales Automation.
Shape's typical customers include: Small, medium and large size businesses, The software is a viable product for all business sizes and in a wide range of industries.
starts at $99 per user/month
Shape is a CRM software designed to manage customer relations, manage sales, and automate marketing processes so as to achieve more productivity.
Compare Pricing
RightNow CX is a customer relationship management solution for businesses of all sizes. It also offers various collaboration, marketing, and sales automation services. Originally designed by RightNow Technologi...
Compare PricingITQlick Score: | 86/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | CRM -> Shape review |
Company: | Shape Software |
Pricing: | starts at $99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Shape review, Shape pricing, Shape alternatives |
ITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 10/10 - high cost |
Category: | CRM -> Oracle Service Cloud review |
Company: | Oracle Corporation |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Oracle Service Cloud review, Oracle Service Cloud pricing, Oracle Service Cloud alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.