Shiftboard Vs WebQA (Nov 2020)

Shlomi LaviShlomi Lavi / Nov 21, 2020

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Bottom Line: Which is Better - Shiftboard or WebQA?

Shiftboard is more expensive to implement (TCO) than WebQA, Shiftboard is rated higher (87/100) than WebQA (77/100). Shiftboard offers more features (7) to their users than WebQA (0).

Looking for the right Workflow Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Shiftboard compares with WebQA?

Shiftboard: Shiftboard provides online scheduling software (SaaS) to a broad range of business services and staffing companies, municipal governments, educational institutions, and non-profits. Shiftboard's customers range from 25 to 10,000 users and conduct scheduling and people management operations around the globe. Shiftboard's software is web-based, can b...

WebQA: Founded in late 2000, WebQA identified customer service as an area of operational improvement for businesses, universities, and governments (GovQA) and subsequently started to develop technologies to automate this area – initially through piloting with large-scale organizations. In mid 2007, WebQA launched its platform and invested substantially...

Who's more expensive? Shiftboard or WebQA?

The real total cost of ownership (TCO) of Workflow Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Shiftboard and WebQA.

Shiftboard price starts at $45 per month , on a scale between 1 to 10 Shiftboard is rated 4, which is lower than the average cost of Workflow Management software. WebQA accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Shiftboard is rated 4, which is lower than the average cost of Workflow Management software.

Bottom line: Shiftboard is more expensive than WebQA.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Shiftboard Vs. WebQA based on some of the most important and required Workflow Management features. Shiftboard: Automated Scheduling, Employee Database, Group Scheduling, Multi-Location Support, Employee Scheduling, Scheduling, Vacation Tracking. WebQA: We are still working to collect the list of features for WebQA.

Target customer size

Shiftboard's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.

Shiftboard

ITQlick rating
(4.4/5)

starts at $45 per month

Shiftboard is a cloud-based workflow management software that assists workers in managing rotational schedules through smart recommendations.

Categories: Call Center, Attendance Tracking, Employee Scheduling, Workforce Management.

WebQA

ITQlick rating
(3/5)

WebQA is a web based customer relationship management solution for businesses of all sizes. It automates sales and marketing and offers collaboration, customer management, and other capabilities. The sof...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Shiftboard: 7 Features

Automated Scheduling
Employee Database
Group Scheduling
Multi-Location Support
Employee Scheduling
Scheduling
Vacation Tracking

WebQA: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Shiftboard
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
87/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$45 per month
Functionality
13
Compare
WebQA
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
77/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
15
Review
SAP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
91/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
4
Review
BP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
85/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
$60 per user/month
Functionality
3
Review
Everteam
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
84/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
$30,000 per year
Functionality
5
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.