Compare ShopKeep by Lightspeed and SimpleOrder - Mar 2022

Shlomi LaviShlomi Lavi / Mar 20, 2022

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Bottom Line: Which is Better - ShopKeep by Lightspeed or SimpleOrder?


Both ShopKeep by Lightspeed and SimpleOrder Retail & POS Software offer inventory management, sales tracking, and reporting features.

However, ShopKeep has more advanced CRM capabilities compared to SimpleOrder.

SimpleOrder excels in its automated purchasing and supplier management functions.

ShopKeep provides detailed employee management tools, while SimpleOrder focuses more on menu engineering and recipe costing.

Both systems support online ordering and customer loyalty programs.

Pros and Cons

ShopKeep by Lightspeed offers robust inventory management and employee tracking features but lacks in-depth menu engineering tools.

SimpleOrder Retail & POS Software shines in automated purchasing and supplier management but may lack advanced CRM functionalities.

ShopKeep has a user-friendly interface and strong customer support, while SimpleOrder may have a steeper learning curve.


ShopKeep by Lightspeed offers pricing plans starting at $69 per month per user, with estimated costs of $690, $6,900, and $69,000 for 1, 10, and 100 users respectively.

SimpleOrder Retail & POS Software pricing starts at $99 per month per user, with estimated costs of $990, $9,900, and $99,000 for 1, 10, and 100 users respectively.

User Interface

ShopKeep and SimpleOrder both offer intuitive desktop interfaces with easy navigation and clear reporting.

Mobile interfaces for both systems are streamlined and user-friendly, allowing for on-the-go management.


ShopKeep integrates with QuickBooks, Mailchimp, and BigCommerce, among others.

SimpleOrder integrates with Oracle, Square, and Xero, providing a wide range of options for users.


Both ShopKeep and SimpleOrder are scalable systems that can accommodate a growing number of users.

They can serve small businesses as well as large enterprises with ease.


ShopKeep and SimpleOrder both offer robust security features to protect user data and transactions.

ShopKeep has won awards for its data security measures, ensuring high levels of protection.

Reporting and Analytics

ShopKeep provides detailed sales reports, inventory tracking, and customer insights to help businesses make informed decisions.

SimpleOrder offers analytics on menu performance, inventory usage, and supplier insights for better management.

Support and Maintenance

Both systems offer SLAs, chat support, and extensive documentation for users.

ShopKeep and SimpleOrder have reliable support systems in place with quick response times.

Training and Implementation

Training for ShopKeep and SimpleOrder may take a few weeks, with additional costs for personalized training sessions.

Implementation timelines vary but typically range from 4-8 weeks depending on the size of the business and customization needed.


Both systems support business growth and can adapt to changing needs without limiting the number of users.

ShopKeep and SimpleOrder are designed to be flexible and scalable to accommodate expansion.

Data Migration

Both ShopKeep and SimpleOrder provide tools and assistance for data migration, making the process smoother for users.

Data migration is relatively straightforward with step-by-step guidance from the support teams of each software.

Mobile Access

Both ShopKeep and SimpleOrder offer mobile access with dedicated applications for easy management on the go.

The UI/UX for the mobile applications is user-friendly, allowing users to access key features efficiently.

Cloud-based or On-Premise

ShopKeep and SimpleOrder are cloud-based systems, offering flexibility and accessibility to users from anywhere with internet connection.

Both systems store data securely in the cloud, reducing the need for on-premise hardware and maintenance.

Vendor Reputation

ShopKeep by Lightspeed and SimpleOrder Retail & POS Software have been in the industry for several years with a large customer base.

Both vendors have a solid reputation for providing reliable and innovative solutions in the retail and POS sector.

Industry Certifications

ShopKeep has won awards for its security measures and user-friendly interfaces, showcasing excellence in the industry.

SimpleOrder has been recognized for its automation capabilities and efficiency in managing restaurant operations.

User Reviews

Online sentiment for both ShopKeep and SimpleOrder is generally positive, with users praising the ease of use and functionality of the software.

Users have rated both systems highly, with scores ranging from 80-90 out of 100 for user satisfaction and performance.

Technical Requirements

Both systems have minimal technical requirements, with no special servers or infrastructure needed to run the software.

ShopKeep and SimpleOrder can be managed by a small IT team or even by non-technical users with ease.

ShopKeep by Lightspeed

ITQlick rating

starts at $49 per month

ShopKeep by Lightspeed is a point of sale management solution for businesses of all sizes. Its services include inventory management, customer management, employee management, and others. The software w...

Categories: Operations, Retail & POS.


ITQlick rating

starts at $79 per month

SimpleOrder is a retail & POS app designed to help food & beverage establishments simplify their back of house operations and management.

Categories: Inventory Management, Vendor Management, Bakery POS, Food Delivery POS, Mobile POS Systems.

Compare specifications

Compare features

ShopKeep by Lightspeed: 9 Features

Bar Code Scanning
Credit Card Processing
Customer Management
Employee Management
Inventory Management
Print Receipt

SimpleOrder: 5 Features

Customer Success
Point of sale
Warehouse Management
Inventory Management
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$49 per month
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$79 per month
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$99 per license
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$99 per terminal/month

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.