Compare Mitel Sky and Webex - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mitel Sky or Webex?

Mitel Sky is more expensive to implement (TCO) than Webex, and Webex is rated higher (89/100) than Mitel Sky (87/100). Mitel Sky offers users more features (8) than Webex (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. BroadSoft

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...

Who is more expensive? Mitel Sky or Broadsoft?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mitel Sky and Broadsoft.

Mitel Sky price starts at $40 per user/month , On a scale between 1 to 10 ShoreTel Sky is rated 6, which is similar to the average cost of VoIP software. Broadsoft price starts at $5.99 per user/month , When comparing Broadsoft to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Mitel Sky is more expensive than Broadsoft.

Which software includes more/better features?

We've compared Mitel Sky Vs. Webex based on some of the most important and required VoIP features.

Mitel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID, Caller ID with Name, Repeat Dialing.

Broadsoft: We are still working to collect the list of features for Broadsoft.

Target customer size

The software can be deployed for small call centers as well as medium and large enterprises. and Broadsoft's target customer size include: Small, medium and large size businesses.