Compare Mitel Sky and CSipSimple - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mitel Sky or CSipSimple?

Mitel Sky is more expensive to implement (TCO) than CSipSimple, and Mitel Sky is rated higher (87/100) than CSipSimple (82/100). Mitel Sky offers users more features (8) than CSipSimple (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Junction Networks

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Junction Networks: Founded in 2004, Junction Networks delivers business VoIP communications services based on the best of breed IP telephony technologies. The company was founded on the premise that the future of business communications would rely heavily on IP technologies. Since 2004, Junction Networks has provided high quality business VoIP service to thousands of...

Who is more expensive? Mitel Sky or CSipSimple?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mitel Sky and CSipSimple.

Mitel Sky price starts at $40 per user/month , On a scale between 1 to 10 ShoreTel Sky is rated 6, which is similar to the average cost of VoIP software. CSipSimple price starts at $18.95 per user/month , When comparing CSipSimple to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Mitel Sky is more expensive than CSipSimple.

Which software includes more/better features?

We've compared Mitel Sky Vs. CSipSimple based on some of the most important and required VoIP features.

Mitel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID, Caller ID with Name, Repeat Dialing.

CSipSimple: We are still working to collect the list of features for CSipSimple.

Target customer size

The software can be deployed for small call centers as well as medium and large enterprises. Most of the customers using CSipSimple belongs to the category of small (10 to 100 employees) or medium-sized (100 to 1,000 employees) businesses that make use of the IT services, data hosting and related services, mainly in the field of business phone and VoIP systems.