Compare Mitel Sky and jive communications - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Mitel Sky or jive communications?

Mitel Sky is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Mitel Sky (87/100). Mitel Sky offers users more features (8) than jive communications (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. JIVE

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

Who is more expensive? Mitel Sky or jive communications?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mitel Sky and jive communications.

Mitel Sky price starts at $40 per user/month , On a scale between 1 to 10 ShoreTel Sky is rated 6, which is similar to the average cost of VoIP software. jive communications price starts at $18.95 per user/month , When comparing jive communications to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Mitel Sky is more expensive than jive communications.

Which software includes more/better features?

We've compared Mitel Sky Vs. jive communications based on some of the most important and required VoIP features.

Mitel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID, Caller ID with Name, Repeat Dialing.

jive communications: Customer Service, Sales Automation, Social Media.

Target customer size

The software can be deployed for small call centers as well as medium and large enterprises. Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment.