Compare Mitel Sky and Ooma - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mitel Sky or Ooma?

Mitel Sky is more expensive to implement (TCO) than Ooma, and Mitel Sky is rated higher (87/100) than Ooma (84/100). Mitel Sky offers users more features (8) than Ooma (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Ooma, Inc.

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Ooma, Inc.: Since the beginning, Ooma has been committed to transforming the landscape of home phone service. We took into account everything that was wrong with home phone service today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts is the Ooma Telo, a highly sophisticated computer that when con...

Who is more expensive? Mitel Sky or Ooma?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mitel Sky and Ooma.

Mitel Sky price starts at $40 per user/month , On a scale between 1 to 10 ShoreTel Sky is rated 6, which is similar to the average cost of VoIP software. Ooma price starts at $9.99 per month , When comparing Ooma to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Mitel Sky is more expensive than Ooma.

Which software includes more/better features?

We've compared Mitel Sky Vs. Ooma based on some of the most important and required VoIP features.

Mitel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID, Caller ID with Name, Repeat Dialing.

Ooma: Call Center, Contact Management, VoIP, Multiple IVR Scripts, IVR.

Target customer size

The software can be deployed for small call centers as well as medium and large enterprises. The software has specifically been designed for the needs of small and medium sized businesses.