Compare Mitel Sky and Phonebooth - Jul 2022

Shlomi LaviShlomi Lavi / Jul 08, 2022

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Bottom Line: Which is Better - Mitel Sky or Phonebooth?

Mitel Sky is more expensive to implement (TCO) than Phonebooth, Phonebooth is rated with the same score (87/100) as Mitel Sky (87/100). Mitel Sky offers more features (8) to their users than Phonebooth (3).

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How ShoreTel, Inc. compares with Bandwidth.com?

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Bandwidth.com: Bandwidth is a communications technology company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value from IP networks, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed p...

Who's more expensive? Mitel Sky or Phonebooth?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Mitel Sky and Phonebooth.

Mitel Sky price starts at $40 per user/month , on a scale between 1 to 10 ShoreTel Sky is rated 6, which is similar to the average cost of VoIP software. Phonebooth price starts at $20 per user/month , when comparing Phonebooth to their competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Mitel Sky is more expensive than Phonebooth.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Mitel Sky Vs. Phonebooth based on some of the most important and required VoIP features. Mitel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID, Caller ID with Name, Repeat Dialing. Phonebooth: Call Conferencing, Call Center, VoIP.

Target customer size

The software can be deployed for small call centers as well as medium and large enterprises. Customers of the software chiefly include small and medium businesses.

Mitel Sky

ITQlick rating
(4.3/5)

starts at $40 per user/month

Mitel Sky is a cloud-based telephony and VoIP solution designed to help the users in unified communication. The core solution includes wireless networking, video surveillance & management and emergency notifica...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Broadband Internet, Business Phone Systems.

Phonebooth

ITQlick rating
(4/5)

starts at $20 per user/month

Phonebooth is a cloud-based VoIP communication solution that caters for the various communication needs a business might have. It offers call services as well as text messaging.

Categories: Communications, Business Phone Systems, Cloud PBX, Conference Calling, SIP Clients.

Compare specifications

Mitel Sky Specifications

ITQlick Score: 87/100
ITQlick Rating: (4.3/5)
Pricing: 6/10 - average cost
Category: VoIP -> Mitel Sky
Company: ShoreTel, Inc.
Pricing: starts at $40 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Mitel Sky review, Mitel Sky pricing, Mitel Sky alternatives

Compare features

Mitel Sky: 8 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing

Phonebooth: 3 Features

Call Conferencing
Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Mitel Sk...
ITQlick rating
4.3/5
Score
87/100
Pricing
7.6/10
License pricing
$40 per user/month
Functionality
24
Compare
Phonebooth
ITQlick rating
4/5
Score
87/100
Pricing
2/10
License pricing
$20 per user/month
Functionality
10
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.