ShoreTel Sky Vs RingCentral Office: Side-by-Side Comparison

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
24
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
88/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.6/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 Per month/user
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review

ShoreTel Sky Vs. RingCentral Office: Price & Features - Which is better?

Apr 29, 2019

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both on-premises and hosted phone systems, which offer customers end-to-end solutions including business phones, application integration, collaboration tools, mobility, and contact center applications. With over 34,000 business customers serving over 3,000,000 users worldwide, ShoreTel is committed to making integrated business communications “brilliantly simple” for administrators and end users alike. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide.

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Pricing/cost comparison

The real cost of VoIP software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for ShoreTel Sky TCO and RingCentral Office total cost to help with the total cost of ownership calculation.

ShoreTel Sky price Starting from $49 per month , on a scale between 1 to 10 ShoreTel Sky is rated 6, which is similar to the average cost of VoIP software. RingCentral Office price Starting from $20 Per month/user , when comparing RingCentral Office to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel Sky is more expensive than RingCentral Office.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ShoreTel Sky Vs. RingCentral Office based on some of the most important and required VoIP features.
ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID, Caller ID with Name, Repeat Dialing, ..
RingCentral Office list of features include the following: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), .

Target customer size

The software can be deployed for small call centers as well as medium and large enterprises. RingCentral Office breaks down the communicative barriers for all kinds of businesses.

ShoreTel Sky

ITQlick rating
(4.3/5)

Starting from $49 per month

ShoreTel Sky is a cloud-based telephony and VoIP solution designed to help the users in unified communication. The core solution includes wireless networking, video surveillance & management and emergency notif...

Categories: VoIP, UCaaS Providers, Softphone, SIP Clients, Private Branch eXchange (PBX) System.

RingCentral Office

ITQlick rating
(4.2/5)

Starting from $20 Per month/user

RingCentral Office is a cloud-based, all-in-one phone system designed for organizations of every size from small to large. The platform integrates phone, meetings video, and messaging all in a single solution.

Categories: VoIP, UCaaS Providers, Softphone, SIP Clients, Private Branch eXchange (PBX) System.

Compare screenshots

Compare specifications

ShoreTel Sky Specifications

Name: ShoreTel Sky
Company: ShoreTel, Inc.
Address 960 Stewart Drive, Sunnyvale, CA 94085, USA
Platforms: Desktop, Cloud

RingCentral Office Specifications

Name: RingCentral Office
Company: RingCentral
Address RingCentral Inc., Fashion Island Boulevard, San Mateo, CA
Platforms: Cloud

Compare features

ShoreTel Sky: 8 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing

RingCentral Office: 8 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID