Shlomi Lavi /
Jul 06, 2022
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Bottom Line: Which is Better - Mitel Sky or switchvox?
Mitel Sky is more expensive to implement (TCO) than switchvox, and Mitel Sky is rated higher (87/100) than switchvox (77/100). switchvox offers users more features (9) than Mitel Sky (8).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Asterisk
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Asterisk: Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. As...
Who is more expensive? Mitel Sky or switchvox?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mitel Sky and switchvox.
Mitel Sky price starts at $40 per user/month , On a scale between 1 to 10 ShoreTel Sky is rated 6, which is similar to the average cost of VoIP software. switchvox price starts at $90 per user/month , When comparing switchvox to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Mitel Sky is more expensive than switchvox.
Which software includes more/better features?
We've compared Mitel Sky Vs. switchvox based on some of the most important and required VoIP features.
Mitel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID, Caller ID with Name, Repeat Dialing.
switchvox: Data Import/Export, Basic Reports, Online Customer Support, Blended Call Center, Call Recording.
Target customer size
The software can be deployed for small call centers as well as medium and large enterprises. and switchvox's target customer size include: Small, medium and large size businesses.