Shlomi Lavi /
May 19, 2022
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Bottom Line: Which is Better - ShoreTel or Aircall?
ShoreTel is more expensive to implement (TCO) than Aircall, and ShoreTel is rated higher (92/100) than Aircall (84/100). Aircall offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Aircall
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers.
Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...
Who is more expensive? ShoreTel or Aircall?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Aircall.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Aircall price starts at $30 per user/month , When comparing Aircall to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than Aircall.
Which software includes more/better features?
We've compared ShoreTel Vs. Aircall based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, The software is a useful solution for businesses of all sizes without any restriction on industrial
affiliation.