Compare ShoreTel and Alteva Hosted VoIP - Oct 2022

Shlomi LaviShlomi Lavi / Oct 28, 2022

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Bottom Line: Which is Better - ShoreTel or Alteva Hosted VoIP?

Alteva Hosted VoIP is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Alteva Hosted VoIP (76/100). Alteva Hosted VoIP offers users more features (4) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Alteva

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Alteva: For over 100 years, Alteva (NYSE MKT: ALTV) has been evolving to best serve its customers. From its roots as a local telephone switchboard operator to its current role pioneering new telecommunications technology, Alteva leads the way in cloud-based communications including VoIP, Unified Communications and Microsoft Communication Services. The A...

Who is more expensive? ShoreTel or Alteva Hosted VoIP?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Alteva Hosted VoIP.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Alteva Hosted VoIP accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software.

Bottom line: Alteva Hosted VoIP is more expensive than ShoreTel.

Which software includes more/better features?

We've compared ShoreTel Vs. Alteva Hosted VoIP based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Alteva Hosted VoIP: Call Center, Email, IT Management, VoIP.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, The software is a viable solution for businesses of all sizes and a wide range of types.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

Alteva Hosted VoIP

ITQlick rating
(2.8/5)

Alteva Hosted VoIP is a cloud-based business VoIP solution for businesses of all sizes. It offers such capabilities as call recording, SIP trunking, data backup, and others. The software was designed and launch...

Categories: Communications, Business Phone Systems, Cloud PBX, PBX Phone Systems, SIP Clients.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

Alteva Hosted VoIP: 4 Features

Call Center
Email
IT Management
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
Alteva H...
ITQlick rating
2.8/5
Score
76/100
Pricing
9/10
License pricing
Pricing not available
Functionality
14
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.