Compare ShoreTel and AT&T UC Voice - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - ShoreTel or AT&T UC Voice?

AT&T UC Voice is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than AT&T UC Voice (77/100).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. AT&T

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

AT&T : AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses. For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect pe...

Who is more expensive? ShoreTel or AT&T UC Voice?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and AT&T UC Voice.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. AT&T UC Voice price starts at $35 per user/month , When comparing AT&T UC Voice to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: AT&T UC Voice is more expensive than ShoreTel.

Which software includes more/better features?

We've compared ShoreTel Vs. AT&T UC Voice based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

AT&T UC Voice: We are still working to collect the list of features for AT&T UC Voice.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, The common clients of AT&T UC Voice are those belonging to the small (typically with 10-100 employees) and medium-sized businesses (typically with 100-1,000 employees).