Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or AVOXI Core?
ShoreTel is more expensive to implement (TCO) than AVOXI Core, and ShoreTel is rated higher (92/100) than AVOXI Core (62/100). AVOXI Core offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. AVOXI
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
AVOXI: AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators, and global enterprises looking to project a local presence. We provide telecommunications and enhanced VoIP solutions including toll free services, call recording, call termination, Cloud PBXs, call center solutions...
Who is more expensive? ShoreTel or AVOXI Core?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and AVOXI Core.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. AVOXI Core price starts at $14.99 per user/year , When comparing AVOXI Core to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ShoreTel cost is around the same cost of AVOXI Core.
Which software includes more/better features?
We've compared ShoreTel Vs. AVOXI Core based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
AVOXI Core: Call Recording, IVR (Interactive Voice Response), Call Center, VoIP, IVR.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and AVOXI Core's target customer size include: SMBs.