Shlomi Lavi / Mar 24, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bright is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Bright (75/100). Bright offers users more features (10) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Bright Pattern, Inc.: An all-star team: We have over one hundred years of experience in this market. And we built and managed some of the most successful products and companies in the cloud-based contact center industry. Our vision is clear and we know how to execute.
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Bright Pattern Contact Center.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Bright Pattern Contact Center price starts at $70 per user/month , When comparing Bright Pattern Contact Center to its competitors, the software is rated 8 - higher than the average VoIP software cost.
Bottom line: Bright Pattern Contact Center is more expensive than ShoreTel.
We've compared ShoreTel Vs. Bright based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Bright Pattern Contact Center: Auto-Responders, Automatic Lead Entry, Automatically Detect, Contact History, Customer Pipeline.
ShoreTel's typical customers include: Medium and large size businesses, Bright Pattern is great for mid-size and large enterprises that are looking for a contact center solution.
starts at $19.99 per user/month
ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...
Compare Pricingstarts at $70 per user/month
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers non-d...
PriceDemo| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | VoIP -> ShoreTel review |
| Company: | ShoreTel, Inc. |
| Pricing: | starts at $19.99 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | ShoreTel review, ShoreTel pricing, ShoreTel alternatives |
| ITQlick Score: | 75/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | VoIP -> Bright Pattern Contact Center review |
| Company: | Bright Pattern, Inc. |
| Pricing: | starts at $70 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Bright Pattern Contact Center review, Bright Pattern Contact Center pricing, Bright Pattern Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.