Shlomi Lavi /
Jun 01, 2022
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Bottom Line: Which is Better - ShoreTel or Webex?
Webex is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Webex (89/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. BroadSoft
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
Who is more expensive? ShoreTel or Broadsoft?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Broadsoft.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Broadsoft price starts at $5.99 per user/month , When comparing Broadsoft to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ShoreTel cost is around the same cost of Broadsoft.
Which software includes more/better features?
We've compared ShoreTel Vs. Webex based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Broadsoft: We are still working to collect the list of features for Broadsoft.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and Broadsoft's target customer size include: Small, medium and large size businesses.