Shlomi Lavi /
Jul 28, 2022
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Bottom Line: Which is Better - ShoreTel or BroadVoice Cloud PBX?
ShoreTel is more expensive to implement (TCO) than BroadVoice Cloud PBX, and ShoreTel is rated higher (92/100) than BroadVoice Cloud PBX (81/100). BroadVoice Cloud PBX offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Broadvoice
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Broadvoice: Broadvoice is the leading provider of high-quality, feature-rich broadband phone service to consumers and businesses. We provide telecommunication services to the continental US, and Canada. Our award winning customer support is based in the United States (not overseas). Broadvoice provides phone service to single-line residential customers all the...
Who is more expensive? ShoreTel or BroadVoice Cloud PBX?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and BroadVoice Cloud PBX.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. BroadVoice Cloud PBX price starts at $10 per user/month , When comparing BroadVoice Cloud PBX to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than BroadVoice Cloud PBX.
Which software includes more/better features?
We've compared ShoreTel Vs. BroadVoice Cloud PBX based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
BroadVoice Cloud PBX: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, Customers of the software include businesses of all sizes and a variety of types.