Compare ShoreTel and BroadVoice Cloud PBX - Jul 2022

Shlomi LaviShlomi Lavi / Jul 28, 2022

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Bottom Line: Which is Better - ShoreTel or BroadVoice Cloud PBX?

ShoreTel is more expensive to implement (TCO) than BroadVoice Cloud PBX, and ShoreTel is rated higher (92/100) than BroadVoice Cloud PBX (81/100). BroadVoice Cloud PBX offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Broadvoice

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Broadvoice: Broadvoice is the leading provider of high-quality, feature-rich broadband phone service to consumers and businesses. We provide telecommunication services to the continental US, and Canada. Our award winning customer support is based in the United States (not overseas). Broadvoice provides phone service to single-line residential customers all the...

Who is more expensive? ShoreTel or BroadVoice Cloud PBX?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and BroadVoice Cloud PBX.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. BroadVoice Cloud PBX price starts at $10 per user/month , When comparing BroadVoice Cloud PBX to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than BroadVoice Cloud PBX.

Which software includes more/better features?

We've compared ShoreTel Vs. BroadVoice Cloud PBX based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

BroadVoice Cloud PBX: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, Customers of the software include businesses of all sizes and a variety of types.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

BroadVoice Cloud PBX

ITQlick rating
(4.7/5)

starts at $10 per user/month

BroadVoice Cloud PBX is a web-based business VoIP solution designed for businesses of all sizes. It offers such services as 3-way calling, call forwarding, auto attendant, and others. The software was designed ...

Categories: Communications, Business Phone Systems, Call Recording, Cloud PBX, IVR.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

BroadVoice Cloud PBX: 5 Features

Call Recording
IVR (Interactive Voice Response)
Contact Management
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
BroadVoi...
ITQlick rating
4.7/5
Score
81/100
Pricing
2.8/10
License pricing
$10 per user/month
Functionality
18
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.