Shlomi Lavi /
Oct 19, 2022
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Bottom Line: Which is Better - ShoreTel or Dial800?
ShoreTel is more expensive to implement (TCO) than Dial800, and ShoreTel is rated higher (92/100) than Dial800 (80/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Dial800
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Dial800: Dial800 is a cloud based call management solution which assists small to large-sized organizations with call tracking, real time routing and traffic analysis. Its key features include dynamic number display, call performance measurement, ad spend alerts and reporting.
Who is more expensive? ShoreTel or Dial800?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Dial800.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Dial800 price starts at $50 per month , When comparing Dial800 to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than Dial800.
Which software includes more/better features?
We've compared ShoreTel Vs. Dial800 based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Dial800: We are still working to collect the list of features for Dial800.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and Dial800's target customer size include: Small, medium and large size businesses.