Compare ShoreTel and eVoice - Mar 2022

Shlomi LaviShlomi Lavi / Mar 18, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ShoreTel or eVoice?

eVoice is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than eVoice (90/100). eVoice offers users more features (9) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. j2 Global

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...

Who is more expensive? ShoreTel or eVoice?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and eVoice.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. eVoice price starts at $7.50 per user/month , When comparing eVoice to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: eVoice is more expensive than ShoreTel.

Which software includes more/better features?

We've compared ShoreTel Vs. eVoice based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, and eVoice's target customer size include: Small businesses and start ups.



ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

eVoice

ITQlick rating
(3.4/5)

starts at $7.50 per user/month

eVoice is a call center software designed to manage communications remotely. With the software, businesses can speak directly to colleagues & customers on their terms, using channels such as text, phone calls, ...

Categories: Business Phone Systems, Call Recording, IVR, Softphone, Video Conferencing.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

eVoice: 9 Features

Mobile Access
Call Center
Conference Calling
Virtualization
Automated Call Center
Customized Call Routing
Supports Caller ID
IVR
Remote Access
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
eVoice
ITQlick rating
3.4/5
Score
90/100
Pricing
6/10
License pricing
$7.50 per user/month
Functionality
17
Review
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.