Shlomi Lavi /
Mar 18, 2022
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Bottom Line: Which is Better - ShoreTel or eVoice?
eVoice is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than eVoice (90/100). eVoice offers users more features (9) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. j2 Global
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...
Who is more expensive? ShoreTel or eVoice?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and eVoice.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. eVoice price starts at $7.50 per user/month , When comparing eVoice to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: eVoice is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. eVoice based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and eVoice's target customer size include: Small businesses and start ups.