Shlomi Lavi /
Jun 10, 2022
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Bottom Line: Which is Better - ShoreTel or Fonality?
Fonality is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Fonality (84/100). Fonality offers users more features (1) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Fonality, Inc
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners.
Fonality offers purpose-built VoIP business co...
Who is more expensive? ShoreTel or Fonality?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Fonality.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Fonality price starts at $24 per user/month , When comparing Fonality to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: Fonality is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. Fonality based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Fonality: VoIP.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems.