Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or Fuze Global Voice?
Fuze Global Voice is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Fuze Global Voice (76/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Fuze
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Fuze: Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Formerly ThinkingPhones, Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anyw...
Who is more expensive? ShoreTel or Fuze Global Voice?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Fuze Global Voice.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Fuze Global Voice price starts at $15 per user/month , When comparing Fuze Global Voice to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: Fuze Global Voice is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. Fuze Global Voice based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Fuze Global Voice: We are still working to collect the list of features for Fuze Global Voice.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and Fuze Global Voice's target customer size include: SMBs.