Shlomi Lavi / Mar 24, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
ShoreTel is more expensive to implement (TCO) than iCall, and ShoreTel is rated higher (92/100) than iCall (75/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
iCall: iCall is both a consumer, enterprise and high volume wholesale VoIP provider. In the consumer space, iCall owns and operates one of the most popular VoIP software products with platforms available for web, mobile and desktop users. In the business space we provide SIP termination and SIP origination services for the Enterprise who manages t...
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and iCall.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. iCall accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software.
Bottom line: ShoreTel is more expensive than iCall.
We've compared ShoreTel Vs. iCall based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
iCall: We are still working to collect the list of features for iCall.
ShoreTel's typical customers include: Medium and large size businesses, The software has specifically been designed for small and medium sized businesses, including new startups.
starts at $19.99 per user/month
ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...
Compare Pricing
iCall is a business VoIP solution for small and medium businesses. It offers such services as call recording and transcription, auto attendant, support for SIP phones, and others. The software was designed and ...
Compare Pricing| ITQlick Score: | 92/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | VoIP -> ShoreTel review |
| Company: | ShoreTel, Inc. |
| Pricing: | starts at $19.99 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | ShoreTel review, ShoreTel pricing, ShoreTel alternatives |
| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | VoIP -> iCall review |
| Company: | iCall |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | iCall review, iCall pricing, iCall alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.