Shlomi Lavi /
Mar 13, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ShoreTel or IP Phone?
IP Phone is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than IP Phone (50/100). IP Phone offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Evolve IP
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Evolve IP: Evolve IP is The Cloud Services Company™. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision-makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP’s combination of security, stability, scalability, and lower total cost of ownership is fun...
Who is more expensive? ShoreTel or IP Phone System?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and IP Phone System.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. IP Phone System price starts at $50 per month , When comparing IP Phone System to its competitors, the software is rated 10 - much higher than the average VoIP software cost.
Bottom line: IP Phone System is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. IP Phone based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
IP Phone System: IVR (Interactive Voice Response), Call Center, Contact Management, VoIP, IVR.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and IP Phone System's target customer size include: Medium and large size businesses.