Compare ShoreTel and IP Phone - Mar 2022

Shlomi LaviShlomi Lavi / Mar 13, 2022

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Bottom Line: Which is Better - ShoreTel or IP Phone?

IP Phone is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than IP Phone (50/100). IP Phone offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Evolve IP

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Evolve IP: Evolve IP is The Cloud Services Company™. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision-makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP’s combination of security, stability, scalability, and lower total cost of ownership is fun...

Who is more expensive? ShoreTel or IP Phone System?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and IP Phone System.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. IP Phone System price starts at $50 per month , When comparing IP Phone System to its competitors, the software is rated 10 - much higher than the average VoIP software cost.

Bottom line: IP Phone System is more expensive than ShoreTel.

Which software includes more/better features?

We've compared ShoreTel Vs. IP Phone based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

IP Phone System: IVR (Interactive Voice Response), Call Center, Contact Management, VoIP, IVR.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, and IP Phone System's target customer size include: Medium and large size businesses.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

IP Phone

ITQlick rating
(4.5/5)

starts at $50 per month

IP Phone System is a leading cloud-based VoIP software, it is designed to support medium and large size business. IP Phone System received a rating of 4.5 from ITQlick team. The software cost is considered a bi...

Categories: Communications, Auto Dialer / Predictive Dialer, IVR, VoIP, Call Center.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

IP Phone System: 5 Features

IVR (Interactive Voice Response)
Call Center
Contact Management
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
IP Phone
ITQlick rating
4.5/5
Score
50/100
Pricing
10/10
License pricing
$50 per month
Functionality
15
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.