ShoreTel Vs jive communications (May 2021)

Shlomi LaviShlomi Lavi / May 03, 2021

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Bottom Line: Which is Better - ShoreTel or jive communications?

ShoreTel is more expensive to implement (TCO) than jive communications, jive communications is rated higher (93/100) than ShoreTel (92/100). jive communications offers more features (3) to their users than ShoreTel (0). There is a clear winner in this case and it is jive communications!

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How ShoreTel, Inc. compares with JIVE?

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

Who's more expensive? ShoreTel or jive communications?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for ShoreTel and jive communications.

ShoreTel price starts at $19.99 per user/month , on a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. jive communications price starts at $30 per user/month , when comparing jive communications to their competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than jive communications.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ShoreTel Vs. jive communications based on some of the most important and required VoIP features. ShoreTel: We are still working to collect the list of features for ShoreTel. jive communications: Customer Service, Sales Automation, Social Media.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

jive communications

ITQlick rating
(4.6/5)

starts at $30 per user/month

Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and v...

Categories: Communications, Cloud PBX, PBX Phone Systems, VoIP.

Compare specifications

ShoreTel Specifications

ITQlick Score: 92/100
ITQlick Rating: (4.9/5)
Pricing: 4/10 - average cost
Category: VoIP -> ShoreTel
Company: ShoreTel, Inc.
Pricing: starts at $19.99 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: ShoreTel review, ShoreTel pricing, ShoreTel alternatives

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

jive communications: 3 Features

Customer Service
Sales Automation
Social Media
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.