Shlomi Lavi / Apr 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
RingCentral Office is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and RingCentral.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: RingCentral is more expensive than ShoreTel.
We've compared ShoreTel Vs. RingCentral Office based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.
ShoreTel's typical customers include: Medium and large size businesses, and RingCentral's target customer size include: SMBs.
starts at $19.99 per user/month
ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...
Compare Pricingstarts at $20 per user/month
RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.
Compare Pricing| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | VoIP -> ShoreTel review |
| Company: | ShoreTel, Inc. |
| Pricing: | starts at $19.99 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | ShoreTel review, ShoreTel pricing, ShoreTel alternatives |
| ITQlick Score: | 72/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 6/10 - average cost |
| Category: | Call Center -> RingCentral Office review |
| Company: | RingCentral |
| Pricing: | starts at $20 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | RingCentral Office review, RingCentral Office pricing, RingCentral Office alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.