ShoreTel Vs RingCentral: Side-by-Side Comparison

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
OnSIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$9 Per month/5 users
Hosting
On premise and Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review

ShoreTel Vs. RingCentral: Price & Features - Which is better?

Dec 20, 2018

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both on-premises and hosted phone systems, which offer customers end-to-end solutions including business phones, application integration, collaboration tools, mobility, and contact center applications. With over 34,000 business customers serving over 3,000,000 users worldwide, ShoreTel is committed to making integrated business communications “brilliantly simple” for administrators and end users alike. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide.

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Pricing/cost comparison

The real cost of VoIP software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for ShoreTel TCO and RingCentral Office total cost to help with the total cost of ownership calculation.

ShoreTel price Starting from $49 per month , on a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. RingCentral Office price Starting from $20 Per month/user , when comparing RingCentral Office to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel cost is around the same cost of RingCentral Office.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ShoreTel Vs. RingCentral based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features of ShoreTel. .
RingCentral Office list of features include the following: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), .

Target customer size

ShoreTel's typical customers include: Medium business, Large business, RingCentral Office breaks down the communicative barriers for all kinds of businesses.

ShoreTel

ITQlick rating
(4.9/5)

Starting from $49 per month

ShoreTel is a leading provider of cloud, onsite, and hybrid business telephony and unified communications (UC) solutions. Our award-winning, brilliantly simple communications solutions for small and mid-market

Categories: VoIP, SIP Clients, Cloud PBX, Business Phone Systems, Communications.

RingCentral Office

ITQlick rating
(4/5)

Starting from $20 Per month/user

RingCentral Office is a VoIP service provider that provides smart communications through web-based tools and technologies. It enables enterprises to have access to its features including standard ones like adva

Categories: VoIP, UCaaS Providers, Softphone, SIP Clients, Private Branch eXchange (PBX) System.

Compare screenshots

Compare specifications

ShoreTel Specifications

Name: ShoreTel
Company: ShoreTel, Inc.
Address 960 Stewart Drive, Sunnyvale, CA 94085, USA
Website:ShoreTel
Platforms: Desktop, Cloud

RingCentral Office Specifications

Name: RingCentral Office
Company: RingCentral
Address RingCentral Inc., Fashion Island Boulevard, San Mateo, CA
Platforms: Cloud

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

RingCentral Office: 8 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID