Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or RingCentral Phone?
ShoreTel is more expensive to implement (TCO) than RingCentral Phone, RingCentral Phone is rated higher (93/100) than ShoreTel (92/100). RingCentral Phone offers more features (15) to their users than ShoreTel (0). There is a clear winner in this case and it is RingCentral Phone!
Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How ShoreTel, Inc. compares with RingCentral?
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who's more expensive? ShoreTel or RingCentral Phone?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for ShoreTel and RingCentral Phone.
ShoreTel price starts at $19.99 per user/month , on a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. RingCentral Phone price starts at $19.99 per user/month , when comparing RingCentral Phone to their competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ShoreTel cost is around the same cost of RingCentral Phone.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ShoreTel Vs. RingCentral Phone based on some of the most important and required VoIP features. ShoreTel: We are still working to collect the list of features for ShoreTel. RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, RingCentral Professional is specifically designed to help individuals who are always on-the-go.